Top FAQs

Accessing Google Apps

How do I log in to Google Apps?

1. Go to http://mail.specialolympicsontario.ca or http://sites.specialolympicsontario.ca
2. Log in with your existing user name and password.

Remember that your e-mail address will be of the format: etobicoke.soccer@specialolympicsontario.ca

Your username will consist of the part of your email address before the @specialolympicsontario.ca. In the

example above the username would thus be: etobicoke.soccer

You will be assigned a temporary password provided in your introductory email. This is commonly defaulted

to the word "password" and you will be required to change this password at first login.

PLEASE NOTE: If you do not see the phrase: @specialolympicsontario.ca underneath the google username

box when logging in to any Google Service, please login using your FULL email address as your username.

Can I access my Google Apps account from another email program?

No, Special Olympics Ontario does not support the use of POP3 or IMAP to access your Google Mail in another email program, such as Microsoft Outlook or Lotus Notes. You can however forward your google mail to any external address. Please refer to the Next Steps section and the instructions for filtering and forwarding your email.

How long will it take me to get up to speed with Google Apps?

You should be able to begin sending and receiving mail, scheduling calendar events, and managing contacts right away, without any trouble. Becoming accustomed to Gmail's unique mail management features such a conversations and labels can take a bit longer. Within a week, however, many people find they are not only comfortable with Google Apps, but they appreciate the benefits and no longer miss their old application.

Can I open my email or calendar in new tab (not a new window)?

Yes, if you set up your browser to open links in a new window or tab.

Tip: If you want to open Google Mail or Calendar in a new tab instead of a new window, change your settings in Internet Explorer or your web browser. For example in Internet Explorer go to Tools >Internet Options>Tabs>Settings, and clickLet Internet Explorer choose how to open pop-ups.

Can I access Google Apps offline?

Yes, Google has an early version of a new tool that provides offline access to your most recent email messages. To enable the feature, click the Labs icon (green flask) in the upper-right corner of your Mail window. Then, under Offline, click Enable.

Note: Google Mail Labs is a collection of new ideas for Google Mail features that you can try. Please be aware that these features are not officially "released" and can change, become unstable, or disappear at any time.

Do I need to use the VPN to access Google Apps when I'm offsite?

No, you can just go to you Google Apps URL to access your email and calendar.

Requirements and Language Support

Which web browsers can I use with Google Apps?

Google Apps supports the following other browsers

• Google Chrome
• Internet Explorer 7+
• Mozilla Firefox 2.0+
• Apple Safari 3.0
• Other browsers not listed may also work.

Are there any other system requirements?

No. Because Google Apps runs in a web browser, you just need to use a supported browser.

What languages does Google Apps support?

The interface for both Google Apps Email and Google Calendar are available in over 50 languages. For a list of the available languages and instructions on how to set a different language, refer to the Gmail Help Center.

Will we have access to Google Labs?

Yes, you access Google Mail Labs by clicking the Labs (green flask) icon in the upper-right corner of your Mail window. Note that Google Mail Labs is a collection of new ideas for Google Mail features that you can try. Please be aware that these features are not officially "released" and can change, become unstable, or disappear at any time.